Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
Region
English
English
Français
Lang
Save
Main navigation
Mobile
Our plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
QC | EN
EN
FR
Mobile Menu
Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
Breadcrumb
Solutions
Manage my mobile plan
Manage my mobile plan
Search in the Manage my mobile plan section
Most frequently asked questions
How do I use pay as you go?
Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...
How do I change my account settings?
You can customize many different settings in your Fizz account, including: Personal information Contact details Payment information Communication...
I’m at risk of depleting my monthly plan. What can I do?
Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up...
I’m travelling outside my coverage area. What are my options?
You can choose to get a block of data known as a Travel Add-on or pay as you go (only available in Quebec) your data usage and your text messages (by...
How do I make an international call when I am in my coverage area?
To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...
Show more FAQs