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Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
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First steps with my Home Internet
First steps with my Home Internet
Search in the First steps with my Home Internet section
Most frequently asked questions
My Wi-Fi network is not available in certain areas of my home. How do I fix it?
*/ /*-->*/ /*-->*/ Issues with your Internet? Select Network scan in the tools section of the Fizz Wi-Fi app to diagnose and fix issues with your Wi...
How do I configure my device on the Wi-Fi network?
Make sure that the Wi-Fi feature on your device is activated Your device may have a software and / or physical Wi-Fi switch. The location of the...
What are the items in my Fizz Home Internet order summary?
When you subscribe to Fizz Home Internet, you will see three items in your order summary: Your home internet plan: This amount is paid when you...
Why is the speed I selected not available at my address?
Due to variations in local broadband infrastructure, not all speeds are available at every residential address. If the speed you selected is not...
What can I do if Fizz Home Internet is not available at my service address?
We’re sorry to say: Fizz Home Internet is not yet available everywhere. It’s currently available to many residential addresses in Quebec and in...
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