How do I change my personal information?
You can edit your name, birthdate, password and trusted contact in My profile.
To change your personal information:
- Go to My Profile in your Fizz account.
- Scroll to Information.
- Click on Save changes icon after modifying the information.
To edit your home address, go to your plan :
To change the address of your Home Internet, consult I’m moving. How do I change my address for my Home Internet service?
You’ll be able to update your shipping address when you’ll have to plan a new delivery (for a SIM card or a Fizz Wi-Fi modem for example), and your billing address when you’ll add a credit card to your account.
To change your email address associated with your Fizz account:
You must contact us during our business hours using the chat bubble located on the lower right-hand corner of this page.
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