How do I change my personal information?

You can edit your name, birthdate, password and trusted contact in My Settings.

To change your personal information:
  1. Go to My Settings in your Fizz account.
  2. Scroll to Information.
  3. Click on Save changes icon after modifying the information.


To change the email address associated with your Fizz account:
You must contact us during our business hours using the chat bubble located on the lower right-hand corner of this page.


To edit your home address, go to your plan :
  1. Go to My Account, in Your plans
  2. Go to Manage my plan.
  3. Click on Change home address.


To change the address of your Home Internet, consult I’m moving. How do I change my address for my Home Internet service? 

You’ll be able to update your shipping address when you’ll have to plan a new delivery (for a SIM card or a Fizz Wi-Fi modem for example), and your billing address when you’ll add a credit card to your account.


Read more :

What is the difference between my home address, billing address and shipping address?
I’m moving. How do I change my address for my Home Internet service?