How do I get a new phone number?
Getting a new number for your mobile plan is easily done via your Fizz account. Your plan must be active of course, and you’ll have a one-time fee to pay, which will be clearly should you decide to proceed. You’ll have two options:
1. Choose a random number from the selection presented to you.
2. Find a number by entering the last four (4) digits of your choice.
Important: the voice messages you saved when you were with your other provider will be lost and this even if you transfer your phone number over to Fizz.
You can change your number whenever you want, and as many times as you like, but you have to keep it for a minimum of 30 days.
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Choose a random number
To change your phone number to a random new number:
- Go to My Plans in your Fizz account.
- If there is more than one plan on your account, scroll to the plan you wish to change.
- Click on Manage and choose Change phone number.
- Here you will see your current phone number and two options:
- Select the first option: Get a new number (see on the image below).
- Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
- Click Confirm
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Choose the last 4 digits
How to change your number and choose the last 4 digits:
- Log into your account.
- Click on My Plans in the top navigation.
- If there is more than one plan on your account, scroll to the plan you wish to change.
- Click on Manage and choose Change phone number.
- Here you will see your current phone number and two options:
- Select the second option: Find a number (see on the image below).
- Type the four numbers you want into the search box.
- Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
- Click Confirm.
Read more :
- How do I choose my phone number?
- Activation: How do I transfer my current phone number to Fizz?
- Activation: How do I choose a random phone number?
- Activation: How do I choose the last 4 digits of my phone number
- I’m having problems transferring my current phone number to Fizz. Why? What can I do?
- What if I’m unable to transfer my phone number?