How do I get a new phone number?
There are two ways to get a new phone number for your Fizz plan. You can:
- Choose a random phone number.
- Choose the last 4 digits of your phone number.
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Choose a random number
How to choose a random phone number
To change your phone number to a random new number:
- Go to My Plans in your Fizz account.
- If there is more than one plan on your account, scroll to the plan you wish to change.
- Click on Manage and choose Change phone number.
- Here you will see your current phone number and two options:
- Select the middle option: Get a new number.
- Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
- Click Confirm.
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Choose the last 4 digits
How to choose the last 4 digits of your phone number
If you decide to choose the last 4 digits of your phone number your account will be charged a $1.00 one-time fee.
How to change your number and choose the last 4 digits:
- Log into your account.
- Click on My Plans in the top navigation.
- If there is more than one plan on your account, scroll to the plan you wish to change.
- Click on Manage and choose Change phone number.
- Here you will see your current phone number and two options:
- Select the third option: Find a number.
- Type the four numbers you want into the search box.
- Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
- Click Confirm.