How do I get a new phone number?

There are two ways to get a new phone number for your Fizz plan. You can:

  1. Choose a random phone number.
  2. Choose the last 4 digits of your phone number.
  1. Choose a random number

    How to choose a random phone number

    To change your phone number to a random new number:

    1. Go to My Plans in your Fizz account.
    2. If there is more than one plan on your account, scroll to the plan you wish to change.
    3. Click on Manage and choose Change phone number.
    4. Here you will see your current phone number and two options:
       

      Screenshot: The two options you have to change your phone number

    5. Select the middle option: Get a new number.
    6. Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
    7. Click Confirm.

    Screenshot: Choose a number from the list

  1. Choose the last 4 digits

    How to choose the last 4 digits of your phone number

    If you decide to choose the last 4 digits of your phone number your account will be charged a $1.00 one-time fee.

    How to change your number and choose the last 4 digits:

    1. Log into your account.
    2. Click on My Plans in the top navigation.
    3. If there is more than one plan on your account, scroll to the plan you wish to change.
    4. Click on Manage and choose Change phone number.
    5. Here you will see your current phone number and two options:
       

      Screenshot: The two options you have to change your phone number

    6. Select the third option: Find a number.
    7. Type the four numbers you want into the search box.
    8. Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
    9. Click Confirm.

    Screenshot: Find a number using the last four digits