How can I plan the visit of a technician?, 1, The process of booking an appointment varies depending on your reason for booking a technician.
Important: A person over 18 years old mus
How do I view my appointments?, 2, You can log into your Fizz account any time to see your past and future technician appointments. Service calls(for repairs), however, do not appear in
How do I change or cancel an appointment?, 3, You can log into your Fizz account to reschedule or cancel your technician visit up until the day of your appointment. Service calls(for repairs), how
What if I receive an email for the failure of an appointment?, 4, Here are some reasons why an appointment with a technician has failed at your service address:
The appointment could not take place (you were ab
Frequently asked questions (and their answers), 5, If your appointment is for a service call (for repairs), click here.
Is my appointment still happening? Where’s the technician? Did I mis
Important things to know for any technician visit, 7, Your equipment should be easily accessible. Make sure to move ahead of time any furniture that may complicate things for the technician.
If the appointment is a service call (for repairs), 6, If your Home Internet service was diagnosed by our Customer Service team with a malfunction, a technician will be sent to your service address for a s
I chose the plan and paid everything, however I received an email to activate my plane and when I enter the Sim verification code it is said it is assigned to another member. Voicemail is not working and the text is not working because they can't see the number. I can't redeem the bonus because it says my plan is not active. I am really sad, can someone from the Fizz team help me?
I want to activate my sim card, yesterday I did it, but after the payment page, always shows a blank page, no any notice to tell me whether I activated it successfully, I also did not received any sms. This morning, I want to activate it again, but the activation page always is a blank, and I cannot do any action.