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SIM

Search in the SIM section

Most frequently asked questions

How do I use a PUK code to unblock my SIM card?

To unblock your SIM card right away, log into your Fizz account to reveal your PUK code ( My Plans > Manage > Unblock SIM card). Type the code that is...


How do I personalize my PIN?

Your 4-digit PIN (Personal Identification Number) protects you from unauthorized access to your SIM card. However, your SIM card PIN code is not...


Install and activate an eSIM

A SIM is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the Fizz mobile network. An eSIM is...


Incident Resolution Kiosks


Frequently topics on Community Hub

Pending discount for your mobile plan

Hi I have this message on my page ''My plans'' Your 60% discount, good for 24 months, will be automatically applied when you activate your SIM. Si...

2

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Tons of problems.

Hey guys, whats up? I'm having tons of issues with fizz, and I'm barely 2 weeks with you guys. First, my wife's iPhone cant send SMS. I went through t...

6

Reactivation Problem

Hello all,I had an old Fizz sim card, which has not been used in last 1-2 years. But, now, I would like to re-activate it. However, after logging in t...

2

Is there any way of contacting these people without computer generated reply?

II'm still waiting for my 2'nd SIM card. I ordered a SIM card November 21st and got an e-mail " SIM card is on it's way" On the 22nd, it said " Your S...

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