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Most frequently asked questions

How does financing with Affirm work?

PayBright is now Affirm. If you have a payment plan with PayBright for a phone you bought with Fizz, no worries. While their name is changing, your...


How do I use pay as you go?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


Where can I see a list of my Wallet transactions?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


What is my Wallet and how do I use it?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


I’m at risk of depleting my monthly plan. What can I do?

Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up...


Frequently topics on Community Hub

Je peux pas me connecter à mon compte pour augmenter mon forfait !!

Compte fiZz

1
20

Comment fermer mon compte

Je veux fermer mon numéro et mon compte

2
19

Réactiver mon compte

Je veux ppliquer le paiement de mon compte car il y a eu un problème avec ma carte de crédit mais je ne vois pas comment on peut le faire via mon comp...

2
4

Utiliser le service internet residentiel du compte d`un ami et le transferer sur mon compte?

J`ai le service internet mais cest sur le compte d`un ami avant que ce soit , je viens de recevoir l`offre et je voudrais transferer la facturation a ...

3
7

Je ne recoit pas le sms de confirmation pour me connecter sur mon compte capital one, c'est normal ?

Je ne recoit pas le sms de confirmation pour me connecter sur mon compte capital one, c'est normal ? je me connecte sa me dit d'entrer mon nip qui dev...

4
5

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