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Most frequently asked questions

How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


What kind of mobile plans do you offer?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based...


How do I unsubscribe from Fizz Mobile?

If you wish to unsubscribe from Fizz Home Internet, go here : How do I unsubscribe from Fizz Home Internet? Before we say our farewells, let's check a...


I want to know when my usage will switch to Pay As You Go. How do I know when my plan is running out?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


Frequently topics on Community Hub

"Ghost" phone restock (pixel 7)

Hi guys,I've been trying to grab a Pixel 7 for my wife for the last week or so, since the price dropped to 240$. I've missed the initial batch but eve...

11

No "adjust plan" link in the manage my account page

Hello,There is still 7 days left in my cycle and I want to adjust my plan but the link does not appear when I go on the manage my account page. How ca...

2

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