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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


How do I add a plan to my account?

Adding a plan to your existing account Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


Frequently topics on Community Hub

[RMXTF] Looking for some extra mobile data — much appreciated!

Hi Fizz community! I'm a new user and currently running a bit low on mobile data. If anyone has some spare data to share, I would be super grateful! ...

7

Just create a mobile plan

how to get rewards to save my bills?

9

Trying to activate new mobile plan: There has been an error. Please try again.

I tried activating a new plan but I get an error message. I have a physical sim card but it does not work. Now I can't even try again because it says ...

2

Why my mobile does not ring?

My mobile does not ring. At first, I thought it was an issue with my phone, but then I asked my husband to switch to Fizz as well (he previously had V...

6

(Québec - 27/03/2025) Mobile Price change

Base $7 for 5$ (-$2)Note: The "Unlimited Minutes" option is reduced from $8 to $7 Canada Coverage + Unlimited Texting + Unlimited Minutes + Voicemail:...

10

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