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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I use pay as you go?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


How do I change my account settings?

You can customize many different settings in your Fizz account, including: Personal information Contact details Payment information Communication...


I’m at risk of depleting my monthly plan. What can I do?

Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up...


I’m travelling outside my coverage area. What are my options?

Please note that making and receiving calls outside Canada and the United States is currently unavailable. However, text messaging and data usage...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


Frequently topics on Community Hub

[RMXTF] Looking for some extra mobile data — much appreciated!

Hi Fizz community! I'm a new user and currently running a bit low on mobile data. If anyone has some spare data to share, I would be super grateful! ...

6

Just create a mobile plan

how to get rewards to save my bills?

9

Trying to activate new mobile plan: There has been an error. Please try again.

I tried activating a new plan but I get an error message. I have a physical sim card but it does not work. Now I can't even try again because it says ...

2

Why my mobile does not ring?

My mobile does not ring. At first, I thought it was an issue with my phone, but then I asked my husband to switch to Fizz as well (he previously had V...

6

(Québec - 27/03/2025) Mobile Price change

Base $7 for 5$ (-$2)Note: The "Unlimited Minutes" option is reduced from $8 to $7 Canada Coverage + Unlimited Texting + Unlimited Minutes + Voicemail:...

10

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