Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop Preloved phones Phone plan deals Financing with Affirm Why buy with Fizz? How it works
Internet
Internet plans Moving TV Add-On Wi-Fi Technologies How it works
TV
TV plans TV content
Why Fizz
Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving TV Add-On Wi-Fi Technologies How it works?
TV
TV plans TV content
Why Fizz
Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers

Breadcrumb

  1. Solutions
  2. Home

Address

Search in the Address section

Most frequently asked questions

I’m moving. How do I change my address for my Home Internet service?

Moving your Home Internet plan is done directly from your account. Submit your request under My plans > Manage plan > Moving my service. Word of the...


What is my service address?

Your service address is the address where your Home Internet service will be installed. In other words, it’s the location where you will be connecting...


Frequently topics on Community Hub

What do I have to do with the modem if I move to an addresse where Fizz does not provide internet ?

Hi, I am moving to an addresse where Fizz does not provide internet. Do I have to return the modem ? How and where ?

3

How to get a proof of Phones # with address or Invoice

I must prove to Equifax that this phone number is mine at my address. Normally that would be an Invoices.

2

I got the email with bar code and id number to return but there were no return address to send it to

can someone help let me know the return address where to return my cell phone for a refunds. completed the warrant claimed form already got email with...

1

Address is not listed for shipping address

I am trying to add a shipping address, but it is not coming up in the suggested drop down suggestions. How do I manually add a new shipping address?

3

Can I use upgrades from my internet line on one address to a second line at a different address?

Hello,I am looking to add a second internet line to my account. This line will be at a new address. I have accumulated upgrades on my current internet...

1

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
  • TV Add-On
TV
  • TV plans
  • TV content
Why Fizz?
  • Switch to Fizz
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login