Address

Most frequently asked questions

I’m moving. How do I change my address for my Home Internet service?

Moving your Home Internet plan is done directly from your account. Submit your request under My plans > Manage plan > Moving my service. Word of the...

Frequently topics on Community Hub

Cannot save DNS IPv6 address

I want to set my DNS to Cloudflare (for families), ie. 1.1.1.3 1.0.0.3 2606:4700:4700::1113 2606:4700:4700::1003 Upon save, the Fizz modem is mangl...

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Regarding updating my email address

Hello I am just messaging as I need to update my email address to my online account so I can access my account as right now I am unable to access my o...

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Address is not listed for shipping address

I am trying to add a shipping address, but it is not coming up in the suggested drop down suggestions. How do I manually add a new shipping address?

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Can I use upgrades from my internet line on one address to a second line at a different address?

Hello,I am looking to add a second internet line to my account. This line will be at a new address. I have accumulated upgrades on my current internet...

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My adress is not listed, how can i subscribe to fizz services or add a custom adress ?

Hi there !I want to subscribe for fizz internet at home but my address is not listed in the system. My home is a brand new apartment and the civic num...

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