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T911

Search in the T911 section

Most frequently asked questions

How do I subscribe to the T911 service?

The T911 service enables people who are living with an auditory or speech disability to communicate with the 911 emergency service using text...


Do you offer services that are adapted to my disability?

To request technology adapted to a disability, contact our Customer Service team. Log into your Fizz account and simply click on the chat bubble...


Accessibility

Fizz wants to ensure that it benefits from the most suitable telecommunications solutions, regardless of each person's situation. We remain on the...


Frequently topics on Community Hub

911 fee in Ontario?

Hi, I live in Ottawa and noticed I get charged 0.52 on my monthly bill for 911 services. When I signed up for Fizz I was given a Quebec (873) number....

6

Phone called 911 on its own

Hi folks,My iPhone called 911 on its own. I had it in the same pocket as I always do, riding in the car.Has this happened to anyone else?The Winnipeg...

8

How to Call 911 without Service?

Since we got a Service disruption from time to time, I worry about to make a calls to 911, while we don't have a service (Mobile and Internet). Attemp...

7
6

911 fee and taxes in Ontario?

I'm in Quebec, there is a $0.46 911-fee, +5%GST, +9.975QST.  I'm wondering if there is a 911-fee in Ontario and what is the tax rate.   Thanks in adva...

2
10

T911 service

Hey there I have a hearing impaired friend and he wants to know if its easy to subscribe to the T911 service with Fizz. Anyone has an idea?

5
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