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Most frequently asked questions

Wireless and Internet Code

Wireless and Internet Code is a mandatory code of conduct created by the Canadian Radio-television and Telecommunications Commission (CRTC) to make it...


Frequently topics on Community Hub

double payment? customer service

I just noticed that I was doubly charged for a month of service which does not appear unusual. I contacted fizz customer service and they told me I ha...

7
19

How to get through to someone I am FED UP!!!

This has to be one of the worst companies I have ever had to deal with and I only hope people would be smart enough to get out while they can. I shoul...

5
23

Anyone working to fix the problems?

I have an ongoing problem with my data connection since 29th of March and all they say is that a ticket was opened. Two weeks and counting. Again I am...

8
3

I do not recommend Fizz to anyone. Why?

After ten days of receiving false hope and being strung along by Fizz, I've had enough.As some of you may be aware, Fizz "accidently" unsubscribed me ...

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