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Wireless and Internet Code

Wireless and Internet Code is a mandatory code of conduct created by the Canadian Radio-television and Telecommunications Commission (CRTC) to make it...


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Contact the management team for Fizz Customer Service. Fill in the form to detail and submit your complaint to the management team for Fizz Customer...


Frequently topics on Community Hub

Wifi cuts off frequently when 5ghz and 2.4ghz are separated

I like to play games and I need maximum wifi for my games to perform well so I started using 5ghz by separating it to the 2.4ghz but since doing that ...

1

Our home Internet is acting up...

Our home Internet is being weird and constantly disconnects... need Telus to sort it out, In the meantime, please, pretty please, can I have a little ...

10

Why does my home internet cut out 4 to 5 times a day

Home internet cuts out 4 to 5 times a day, why

2

Internet constantly cuts out, and when it's on it's slow

Internet cuts out all the time, it's down more often than it is working.When it's working, it's slow; recent speed test was 1Mbps, but often it's so s...

1

Daily cuts in home internet

Hi,For the past few weeks I had weekly 20min-1h cuts in my internet (I work from home so it's pretty bothersome). Fizz sent me some Videotron technici...

8
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