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Activate my SIM
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Add-ons
Travel
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Internet
Our plans
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How it works?
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Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
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Invite friends
Gifting
Newcomers
Help
FAQ
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Most frequently asked questions
How do I make a conference call?
Conference calls enable you to talk with several people at the same time, regardless of where they are. Up to six people can participate in a...
I can’t send or receive text messages (SMS). Why?
IMPORTANT: Text messaging service (SMS) can take between one (1) and twenty-four (24) hours to be functional if your mobile line has just been...
I can’t make any calls on my phone. Why?
If you’re having difficulty receiving phone calls (but can make calls) see: My phone isn’t receiving any calls. How do I fix it? Make sure you are in...
I can’t receive any calls on my phone. Why?
IMPORTANT: If your phone line has been active on the Fizz network for less than 48 hours, see: Transferring your phone line If you’re having...
How can I access and use my voicemail?
Visual messaging now available at Fizz. Available for iOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...
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