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Good neighbours always save the day. Ever ran out of milk for example, and one of your neighbours kindly helped you out? That’s the kind of kindness that inspired data sharing among the Fizz community. Whether it’s a close friend or a friendly stranger, whoever receives your data will be grateful. XX Ask for, or gift data Together for Organisation Bleue. In 2023, over 11 000 GB of mobile data was generously gifted by Fizz members to help Organisation Bleue. A big thanks as well to those who participated in the clean-up events, removing a total of 655 kg of trash from the shores of the St. Lawrence. Gift data to help out. Thanks to our members and data gifting campaigns, Fizz has contributed $100,000 so far to organizations such as Regroupement Partage, Sun Youth and Tel-Jeunes. How to gift data: In your Fizz account, go under My plans, spot
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Social engagement
Social engagement: our initiatives. Fizz lends a hand to Organisation Bleue. Fizz gives a hand to Organisation Bleue, a non-profit organization passionate about protecting the ocean and the beaches of the St. Lawrence. This community of volunteers encourages collective awareness and inspires us to take action. How to contribute Completed Overview for 2023: Together for Organisation Bleue. Clean-up events. A big thanks to those who participated in the clean-up events, removing a total of 655 kg of trash from the shores of the St. Lawrence. Gift mobile data. Over 11 000 GB of mobile data was generously gifted by Fizz members to help Organisation Bleue. 1,2 Did you know? Better awareness starts with better knowledge. What is the percentage of pollution in oceans that comes from elsewhere? 80%. Yes, 80% of the pollution found in our oceans comes from upstream lakes and rivers, including the St. Lawrence River and everything
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Taste the Internet - (en)
What does the Internet taste like? We wanted to know. So, we asked the Internet: Fizz members, influencers and anyone who would talk to us. We questioned our community. And heard some serious wisdom. We interviewed a scientist. And his point of view was pretty tasty. We interviewed a scientist. And his point of view was pretty tasty. Introducing: Internet you can drink. We took all your answers, all our research and created a beverage that really tastes like the Internet.
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Combine your plans
Mix and match plans into a great combo. Don’t sweat predetermined combos. As always, flexibility is the way to go with Fizz. Create your perfect mobile plan, choose your Home Internet plan and then boom, you have the combo of your dreams. Always the fair price No fixed-term contract Generous My Rewards loyalty program 1 Build my mobile plan How combo work Combos starting from $55 /month Combine plans to design your very own combo. 1 Create and activate your mobile plan 2 Choose your Home Internet plan 3 Keep an eye on your progress in the My Rewards program. * Create my mobile plan *Psst...having more than one plan means you cumulate points faster. And more points means more rewards 1 ? Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always
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lp_launch-mobile_20181109 - (en)
Create your perfect plan It’s your service, and you’re the boss. Take only what you need and make adjustments on the fly. Prefer texting to calling? Build your own custom plan. Everything’s possible with Fizz. Data Rollover Finally, it’s okay if you’ve got more data than you need: whatever you don’t use this month will be rolled over automatically. You paid for it, so it’s only fair. Learn more Data Gifting Make another member smile. If you have more data than you need, gift it to someone special. Learn more My Rewards Referring friends, helping other members or paying your bill. The moment you become a member, you’ll start earning points and collecting rewards for all the little things you do. Learn more Is Fizz available in your area? With our lightning-quick coast-to-coast network you can wander freely and excellent service will follow. Enter your address below to find out
FAQ
How can the Fizz Wi-Fi app help me?
Download the Fizz Wi-Fi app That’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and secure your Wi-Fi signal. To log in, use the same credentials as your Fizz account. Manage your Fizz Wi-Fi network from anywhere. See all the devices connected to your Fizz Wi-Fi network. Control online access for kids with automatic Wi-Fi off bedtime schedules. Pause or block Internet access for devices you choose. Easily reset or share your Wi-Fi password. Create a separate, secure network for your guests. Perform speed tests to validate not only the speed of your broadband connection, as well as the one but also directly to your device to determine for example the cause of a slowdown. If facing a slowdown, you can determine the cause. Use the new self-diagnostic tool to identify issues, find solutions, as well as optimize and secure your Wi-Fi signal. Create and draw the layout of your home with the Wi-Fi Map to measure the quality of the Wi-Fi signal in each room. Chat with tech support if you are stuck. @media screen and (max-width: 600px) { .card {padding:16px!important;} .card .btn {display: block!important;width: 100%;} } .card, .card * { box-sizing: border-box; } .card p {margin:0;padding:0;line-height:24px} .card h6 {margin-bottom:4px;line-height:24px} .card .btn {margin-top:16px;margin-bottom:0px;} .card .caption {margin-top:8px;font-size:12px;line-height:16px;} .card { background:#BAEAFA; border-radius: 6px; padding: 24px; display: flex; margin-bottom:48px; align-items: flex-start; justify-content: flex-start; position: relative; box-shadow:0px 1px 4px 0px rgba(25, 25, 25, 0.15); } Installing and configuring the app 1) Download and install the Fizz Wi-Fi app Google Play: Click here App Store: Click here 2) To log in, use the same credentials as your Fizz account. Your devices With the app, you can see and manage all the devices currently connected to your Wi-Fi network, as well as those that have
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Support ( Test Antoine )
Contact Fizz | Customer service Contact us 24/7. That’s what we’re here for. Which topic are you looking to get help with? An issue specific to your account? Use our secure chat channel for issues that require troubleshooting and sharing of account-specific details. Chat with an agent You are not satisfied with the proposed solutions to resolve your problem? Please refer to our complaint procedure
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Soutien - Test
Contact Fizz | Customer service Contact us 24/7. That’s what we’re here for. Which topic are you looking to get help with? An issue specific to your account? Use our secure chat channel for issues that require troubleshooting and sharing of account-specific details. Chat with an agent A more general question? Opt for our Messenger channel for simpler questions and ways to optimize your experience with your plan. Message Fizz You are not satisfied with the proposed solutions to resolve your problem? Please refer to our complaint procedure
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Unique Philosophy - en
A one-of-a-kind philosophy. At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages, but our modus operandi also allows all our members to enjoy what’s best for them and their budget for the month. A six-part explanation. 1 Change your price without having to negotiate. There’s a lot of movement in the telecom industry and our offers fluctuate to always offer fair prices. And since there’s no preferential treatment at Fizz, all our members (new and existing) have access to posted prices. So, if you see a plan or price that would be better for your wallet, grab it. 1 And once your plan is changed, you get to enjoy it for as long as you want. Whether it’s a month, a year, or even two years, 4 months and 18 days, it’s your plan and you’re the boss. How to adjust my
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Skip The Dishes
Limited-time exclusive offer with Skip the Dishes. When you activate your first Fizz monthly plan with the code: TASTY, you will receive 20 GB free, one free month of Fizz Home Internet service and up to $40 off your monthly Fizz invoice. The promotional code TASTY is valid until February 15, 2026. This offer is only available for new Fizz members. 20 GB of mobile data Four (4) My Rewards perks of 5 GB each will be automatically added to your Fizz account within 60 days of the activation date of your plan. Once deposited, these My Rewards perks will be available for 60 days and must be activated before they expire. Once a perk is activated on your plan, you will have 30 days to use it. One (1) month of free Home Internet for Quebec members only. Your free month (up to $100) is given in the form