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Payments

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Most frequently asked questions

How does financing with Affirm work?

PayBright is now Affirm. If you have a payment plan with PayBright for a phone you bought with Fizz, no worries. While their name is changing, your...


How do I use pay as you go?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


Where can I see a list of my Wallet transactions?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


What is my Wallet and how do I use it?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...


I’m at risk of depleting my monthly plan. What can I do?

Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using up...


Frequently topics on Community Hub

I just got a fizz plan and joined forum. Are my accounts now linked?

How can I be sure that my forum account and fizz account are linked so I can accumulate points properly?

5

Can I apply an unused Internet Benefit on my Mobile account?

I have an unused $2 benefit on my internet plan. I would like to apply it to my mobile plan. Is this possible? Glenn

6

My account was suspended as Fizz declined my payment and now I loss my number

I renewed the credit card linked to my Fizz account and tried to update my payment method, but Fizz declined my new card. I then tried another credit ...

7
1

I requested Data as a gift and it applied to other line on my account

I have two lines on my account. My personal line ran out of data so I requested data from a community member, who sent me 3GB, but it auto applied to ...

3

Buy a phone on my account and use it on my wife's account ?

I have a 50$ rebate to buy a phone on my account. But I already have one and enjoy it. Can I still buy it on my account (clicking the box saying that ...

3

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