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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Frequently topics on Community Hub

I added 60 minutes call this morning it’s not working

I added 60 minutes call this morning it’s not working And I bought it again I want to refund the second transaction and add those minutes to my accoun...

4

Where can I see international call minutes?

I have opted in for international call for a country that gives me 1000 minutes. I believe Fizz website showed me how many minutes left for this month...

2

why I still receive phone calls even if I don't have any minute plan and 0 balance in wallet?

why I still receive phone calls even if I don't have any minute plan and without a penny in the fizz wallet

2

Do I pay for incoming calls if I dont have a "unlimited minutes" plan

Hello, I would like to take a phone plan for calls to only receive calls. If I do not take "unlimited minutes" when creating the plan, will I have to ...

5
2

If choose "no" for minutes unlimited?

Hi, just a quick question, if I choose "no" for "minutes unlimited" when I set my plan, does it mean that 1) there is no any minutes / not able to cal...

6

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