Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our mobile services. You know, those little details that just seem hidden somewhere? Well, here you go! Coverage Consult the interactive map Even if you live within our coverage area, that doesn’t mean you can subscribe to Fizz mobile services. You must live within the subscription area. The coverage area you choose determines the expanse of the calls and texts included in your plan. If you choose the Canada coverage for instance, you can make or receive calls anywhere in the country. But with a Quebec coverage, a call made or receive from Vancouver for example would not be included in your plan, and you’d have to buy a Travel Add-on. If you chose unlimited calls when creating your plan, you can make or receive as many calls as you like when you are within your coverage area. The Quebec coverage area also includes the Ottawa region. Hawaii and Alaska are included in the Canada + U.S. coverage area, but not Puerto Rico (Puerto Rico is included in the Latin America zone in the Add-ons). If you see FIZZ EXT as the network name on your phone, this means you are no longer on the Fizz network. You can use your Fizz mobile services thanks to our agreements with partner networks, but the majority of your usage, however, must be done within your subscription area (whatever your coverage area is). Learn more about the usage limits while on partner networks. Text messages Incoming texts are always free, whether you’re within your coverage area or not, and whether you opted for unlimited texts or not. Premium text messages are not supported by Fizz. As such, it’ll be impossible for you
If you have a data-only plan, you can add funds to your Wallet so you can call or text when needed. This way, you will always be able to make (and receive) calls, as well as send texts — they will be Pay As You Go using the funds in your Wallet. Important: incoming texts are always free, but incoming calls are not. If you do not have minutes in your plan and no funds in your wallet, be aware that you will not be able to receive calls. Read more : How do I change my mobile plan?How do I create my plan?What kind of mobile plans do you offer?
I am trying to create a plan without unlimited minutes and no data and no text message. it is showing me 10 dollars per month for quebec coverage. So if I understand correctly, this mean only incoming calls but not outgoing
This question has been asked before but the last time was 5 months ago and do not want to rely on possibly out of date info. If I get a mobile phone plan, and do not take unlimited phone calls, what is the current per minute price?
I tried to get this info myself but Fizz only lets you see this if you already have a mobile plan. Weird.
I started to get the line cut out after 13 minutes of conversation . Especially bad when calling banks or Revenue Quebec. They place me on hold for 10-20 minutes and the line keeps on cutting. As a result I can't reach anyone at the government .
Please resolve this issue .