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Getting started

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Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Fizz issue, left without internet for a week (ongoing) and working from home.

Hello, I'll explain my experience here to warn new users about the terrible service from Fizz for my internet issue. A week ago, I asked Fizz support ...

2
1

Wanted: Participants for a test.

Hello everyone,  You know us, we have ideas coming out of our ears, and we’re looking for six (6) participants to test a new page in your Fizz.ca acco...

51
1

Is 6 days without home internet (and counting) the norm with Fizz when internet stops working?

It took 4 days to get an appointment 2 days after, and on the appointment, the technician doesn't show up.Is this the standard customer/technical serv...

9

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

How do I disconnect internet home plan? I need a disconnect number REQ starting with 6

I left the apartment, I need a disconnect number REQ starting with 6how can I call FIZZ????

6
15

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