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Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving Wi-Fi Technologies How it works?
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First steps with my mobile plan

Search in the First steps with my mobile plan section

Most frequently asked questions

I just activated my plan. How long before I can use my phone?

If you selected a new phone number... Your plan will be active in a matter of minutes. Be patient. We’ll send you a text when everything is ready to...


Activation: How do I choose the last 4 digits of my phone number?

To choose the last 4 digits of your phone number (if they’re available): During the activation process, you’ll be presented with three option Select...


Activation: How do I choose a random phone number?

Skip to the next section to learn how to choose the last 4 digits of your number. To change your phone number to a random new number: During the...


How do I choose my phone number?

Choosing your phone number is the third step in getting your mobile plan up and running. Once you have your Fizz SIM card, enter fizz.ca/activate...


What kind of mobile plans do you offer?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based...


Frequently topics on Community Hub

My mobile plan is still in pending activition

I activated my new mobile plan with fizz yesterday and as of this morning it still says "pending activation" - I don't seem to be able to send or rece...

6

No Mobile Internet Detected on Xiaomi Redmi Note 12s phone

Hi everyone, I activated the Fizz SIM card yesterday. My coverage is in Ontario and my plan is data ONLY. Followed below Steps from Fizz to setup APN ...

10

Can I apply an unused Internet Benefit on my Mobile account?

I have an unused $2 benefit on my internet plan. I would like to apply it to my mobile plan. Is this possible? Glenn

6

Refund after using Fizz Mobile only for 2 days?

Dear Fizz Mobility Experts, I changed from Bell to Fizz 2 days ago. After using Fizz for 2 days, I changed from Fizz to Public Mobile because I really...

5

Will there be a Fizz mobile app eventually?

Curious to know if there will be a mobile app at some point - it would be cool to get data notifications (I.e. 5gb left, someone just gifted you data)...

16

Show more discussions

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