CRTC

Most frequently asked questions

Wireless and Internet Code

Wireless and Internet Code is a mandatory code of conduct created by the Canadian Radio-television and Telecommunications Commission (CRTC) to make it...

How to obtain complete satisfaction

Contact the management team for Fizz Customer Service. Fill in the form to detail and submit your complaint to the management team for Fizz Customer...

Frequently topics on Community Hub

CRTC’s wholesale access rules for Fizz in BC

Hi Fizz team, I saw that Bell is launching internet service in B.C. using Telus’s fibre network, thanks to recent wholesale access rules. Since Fizz ...

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Will the internet rates for Fizz increase on October 1,2020 as per decision from CRTC?

I received a notice from my current internet provider, TekSavvy that my rate will increase on October 1 2020 as per decision from the CRTC. I would l...

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How to choose the right internet speed? (FCC & CRTC Guide)

Hi! I have a great idea to share with you some guide how to choose the right speed.The guide is from FCC & CRTC. The FCC (Federal Communications C...

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do i have to contact the CRTC concerning this issue or what?

i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or chat with them. all the contact info provided are s...

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Anyone else tired of this joke company ? Time to complain to CRTC

Time to let the CRTC know about it . This is getting ridiculous https://crtc.gc.ca/eng/phone/plaint.htm...

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