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Most frequently asked questions

Wireless and Internet Code

Wireless and Internet Code is a mandatory code of conduct created by the Canadian Radio-television and Telecommunications Commission (CRTC) to make it...


Frequently topics on Community Hub

Rate increase

Why are you raising rates? The CRTC ordered Rogers to lower cost for consumers.Note: India is sick...Must we pay more because they are malade.Fizz is ...

14
1

Payment refused but receipt said approved

Why is it so hard , ok ure 100% internet but if we all join together to the crtc we can have you closed. Make it simpler , I need this service to work...

3
2

How to choose the right internet speed? (FCC & CRTC Guide)

Hi! I have a great idea to share with you some guide how to choose the right speed.The guide is from FCC & CRTC. The FCC (Federal Communications C...

2
13

do i have to contact the CRTC concerning this issue or what?

i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or chat with them. all the contact info provided are s...

3
10

Anyone else tired of this joke company ? Time to complain to CRTC

Time to let the CRTC know about it . This is getting ridiculous https://crtc.gc.ca/eng/phone/plaint.htm...

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