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Mobile Menu
Mobile
Our Plans
Coverage
Activate my SIM
How it works
Bring your own phone
Add-ons
Travel
Points of sale
Phones
Shop
Why buy with Fizz?
How it works
Phone plan deals
Preloved phones
Financing with Affirm
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
TV
TV plans
TV App
Why Fizz
Switch to Fizz
Reviews
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
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Home Internet
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Most frequently asked questions
My Wi-Fi network is not working. It’s slow or it cuts. What do I do?
Issues with your Internet? Select Network scan in the tools section of the Fizz Wi-Fi app to diagnose and fix issues with your Wi-Fi network. Reminder...
Having trouble working from home (VPN or not)?
Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...