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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How do I restore my phone to its factory settings?

The settings for any phone are predetermined by the manufacturer to ensure optimal performance, compliance with national regulations (copyright...


Frequently topics on Community Hub

How do I get to use the Chat function on the site?

I have questions about setting up my Fizz mobile plan and I can't use the Chat option on the site; whenever I open it, it shows me an old chat; I don'...

8

LTE sets my location/localization in Quebec

I'm in Ontario. When I use my LTE, I get French ads targeting those living in Quebec. Occasionally, if I'm browsing a website or using an app that is ...

8

Need to Set-Up a New Account using a Used Cell-Phone.

Need to Set-Up a New Account using a Used Cell-Phone.

2

New Member. How to Set my Phone Up ?

Am New Here. Using a Used Cell-Phone. Need Help to Set-It-Up.

5

Net work set up on new account

I switched carriers to Fizz yesterday and got a message about 2 texts I would receive to set up FIZZ network access. The instructions I got to get to...

3
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