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Most frequently asked questions

Frequently topics on Community Hub

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9

Tons of problems.

Hey guys, whats up? I'm having tons of issues with fizz, and I'm barely 2 weeks with you guys. First, my wife's iPhone cant send SMS. I went through t...

6

Trying to purchase phone but constanly getting the error "Stay Tuned"

Its been over 1 month since I've been trying to purchase a phone through the Fizz website, I also chatted with a support agent roughly 2 weeks ago an...

2

Don’t buy phones with fizz

I tried to buy a phone on December 18th, I got the loan with affirm but at the end of the transaction I got a message that my phone was out of stock, ...

1

Why do Fizz phones appear in stock when they actually aren't?

With the shift to VoLTE, my current phone isn't supported on Fizz's official list (even though it does support VolTE). I have a perk of 100$ off a new...

11

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