Please note that the Canada Post strike is not affecting delivery times.

Payments

Most frequently asked questions

I want to know when my usage will switch to Pay As You Go. How do I know when my plan is running out?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...

How do I add funds to my Fizz Wallet?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...

Frequently topics on Community Hub

Unable to open payment page

To whom it may concern, Hello, I am having payment issue with the page stuck blank. Everytime when I am trying to open payment page it stuck at blan...

6

referral bonus unlock date

@Whizz Can you please clarify when the referral bonus is now unlocked. The FAQ now lists 3rd payment while my referral page in my accounts states 2 mo...

7

Tons of problems.

Hey guys, whats up? I'm having tons of issues with fizz, and I'm barely 2 weeks with you guys. First, my wife's iPhone cant send SMS. I went through t...

6

Can Not update my Credit Card

I need to update my credit card cause it will expire soon.To update my credit card in Fizz, I go here:My Settings -> Payment methods -> Add a ne...

1

"Payment failed" but my credit card is fine. Please help. Urgent.

I received a text and email message "Payment failed" for Internet service. I know that my credit card is not the problem, cause my pre-authorized paym...

2

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