Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop New iPhone 17 New iPhone 17 Pro Preloved phones Phone plan deals Financing with Affirm Why buy with Fizz? How it works
Internet
Internet plans Moving Wi-Fi Technologies How it works
TV
TV+Internet plans TV plans TV content
Why Fizz
About us Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
Current offers Black Friday
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop New iPhone 17 New iPhone 17 Pro Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers Black Friday

Breadcrumb

  1. Solutions
  2. Home

Dispute

Search in the Dispute section

Most frequently asked questions

How to obtain complete satisfaction

Contact the management team for Fizz Customer Service. Fill in the form to detail and submit your complaint to the management team for Fizz Customer...


Frequently topics on Community Hub

Data dispute

It said I used 2 gigs of data in one day but my data was off?

8
15

Someone ordered 5 SIM Cards using my Fizz account, how can I refund/get this disputed/fix this?

I checked my email today, and see that there is a "Your SIM Card is on its way" email. Only problem is, I didn't order this. Not only that, someone or...

6
16

You charged me for 4 SIM cards that I never ordered and you sent them to another address I do not kn

Disputing a charge of $45.99 for 4 sims I never ordered and you sent them to somebody else address. It is a fraud.

6
7

How do I dispute a billing charge?

I am being charged for a number that is said to be long distance but it is not. How do I fix this problem?

1
6

Où est la bulle de discutions

Tout est débloquer mais la bulle de discutions n apparaît jamais.

3
12

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • New iPhone 17
  • New iPhone 17 Pro
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
  • Black Friday
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login