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Disability

Most frequently asked questions

Accessibility

Fizz wants to ensure that it benefits from the most suitable telecommunications solutions, regardless of each person's situation. We remain on the...

Do you offer services that are adapted to my disability?

To request technology adapted to a disability, contact our Customer Service team. Log into your Fizz account and simply click on the chat bubble...

Frequently topics on Community Hub

Disable IpV6

Hello, I don't have the option to turn off ipv6 on the modem I was provided. My public ipv6 address is rotating every day and causing me a headache. H...

1

Fizz disables RCS for plans not including Text messages.

Why is RCS disabled for subscriptions that use wallet for texts? Is there an actual cost to it for carrier, or is it just an incentive to have a mont...

15

RCS Chats disabled by Fizz

New customer, signed up yesterday. Have been using RCS chats with previous provider on this same phone. RCS is not working and the status shows that ...

7

Why my phone say RCS has been disabled by Fizz?

I can use RCS when I have no data plan, but it shows disabled by Fizz now when I add data plan this month.

14

0

To simply disable wifi on Fizz modem/router

I just wanted to disable the wifi on the Fizz modem/router because I only use/want the ethernet connection (no Fizz wifi). I DO NOT use another router...

8

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