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Disability

Search in the Disability section

Most frequently asked questions

Do you offer services that are adapted to my disability?

To request technology adapted to a disability, contact our Customer Service team. Log into your Fizz account and simply click on the chat bubble...


Accessibility

Fizz wants to ensure that it benefits from the most suitable telecommunications solutions, regardless of each person's situation. We remain on the...


Frequently topics on Community Hub

To simply disable wifi on Fizz modem/router

I just wanted to disable the wifi on the Fizz modem/router because I only use/want the ethernet connection (no Fizz wifi). I DO NOT use another router...

8

Why is my APN disabled:

I am currently in San Francisco, my data plan works only in Canada, so when I landed here I decided to buy the add-on plan to have internet access her...

2

Where can I find Fizz's Wireless Plans for persons with Disabilities? Is there a discount available?

The Canadian Radio-television and Telecommunications Commission (CRTC) has a regulatory policy that sets out that wireless service providers need to p...

2

Visual Voicemail only works if Wifi is disabled??

I'm a new Fizz user, and I was trying to get my Visual Voicemail working on Android, but it was giving me an error message whenever I tried.... Fina...

2

How do I disable AP isolation to connect smart TV

My smart TV use VIDAA app but it seems to be unable to connect to my Wifi or even be found as a device. It tells me to disable AP isolation. How do I ...

2

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