Please note that the Canada Post strike is not affecting delivery times.

Contract

Most frequently asked questions

Do I have to sign a contract to be a Fizz customer?

At Fizz, there are no fixed-term contracts. Once you activate your plan, we do provide you with a Services agreement. Every time you change your plan...

Frequently topics on Community Hub

Do other cities also have a lot of constructions or only in Montreal?

Which city in Canada have you been to? do they also have a lot of constructions?

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1

Can someone from Fizz please contact me?

I have an open chat related to a text messaging issue I'm having. The chat was left open on Friday in case I continue to have issues, but no one is re...

8

How can I seamlessly switch to a Fizz plan immediately after my current carrier's contract plan ends

Hello everyone, Can I send a request to switch carriers before my contract plan ends, so that the switch to Fizz happens automatically the moment my c...

5

New plan contract shows my former address

I just updated my mobile plan. Upon receiving my contract by email, I noticed my former home address still shows on the contract. I double checked my ...

5

I want to buy a second hand phone but no contract

I want to buy a second hand phone but no contract, its stated -no mimimum contract- but they stil put a 10 $ min contract! I just want the phone1...

2

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