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Fizz.ca

Terms of use – Fizz Wi-Fi application

Terms of use – Fizz Wi-Fi application These terms of use (the “Terms of Use”) govern the use of the application Fizz Wi-Fi (“the Application”) that Videotron Ltd. operating under the name of Fizz (hereinafter “Fizz”) is making available to customers. The said Application is owned by a third party and Fizz is authorized to offer it to its customers. ACCEPTANCE OF TERMS OF USE BY USING THE APP LICATION FIZZ MAKES AVAILABLE TO YOU, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, THEN DO NOT USE THE APPLICATION OR ANY OF ITS CONTENT OR SERVICES. THESE TERMS OF USE MAY BE AMENDED OR UPDATED FROM TIME TO TIME, AND SUCH AMENDMENTS AND UPDATES SHALL BE EFFECTIVE UPON POSTING. YOU ARE RESPONSIBLE FOR REVIEWING THE TERMS OF USE, AS SUCH TERMS OF USE MAY BE AMENDED AND UPDATED FROM TIME
Fizz.ca

Fizz loyalty program: My Rewards

Fizz loyalty program: My Rewards You'll get rewarded from day one. Unlock your first reward the second your mobile or Home Internet plan is live. Watch your savings flourish with more and even sweeter rewards along your Fizz journey. XX Switch to Fizz How rewards work Who doesn’t like free stuff? Our rewards add value to your plan, so you save month after month. 1 Dollars off the price of your plan, month after month XX Free data added to your mobile plan every month XX Exclusive offers with other neat brands XX See the plans I’m already with Fizz Getting started is easy-peasy. Create your Fizz account. Activate a mobile or Home Internet plan. Activate your first reward. XX See the plans I’m already with Fizz How it works Level 4 Level 4 Lev Lev Level 3 Level 3 Level 2 Level 2 Level 1 500 MB of mobile
Fizz.ca

Fizz reviews: Mobile and Internet services

Fizz reviews: Mobile and Internet services Fizz reviews: Our mobile and Internet services are the talk of the town. Reviews are in. We get more than the job done. We get the job done right. Discover what real Fizz members say about our mobile and Internet services. Internet reviews Mobile reviews Mobile plan reviews: The best plan for you. There’s no preferential treatment at Fizz. All our members (new and existing) can grab whatever mobile plan that best fits their needs, and their wallet. No need to negotiate. And if you change your mind down the road, that’s OK too. XX See the mobile plans Tremendous!! Good morning! I live in the countryside and I pick up the signal very well! My plan only costs me $28+Tx with unlimited calls to Qc, unlimited texts & internet. In summary, I recommend FIZZ 100%, it's good and not expensive! Your unused internet
Fizz.ca

Terms of use - Fizz TV application

Terms of use - Fizz TV application Updated as of APRIL 24, 2024 These terms of use (the “Terms of Use”) govern your use of any Fizz TV software application that Videotron Ltd., doing business as Fizz (“Fizz”) is making available to customers and that you download, install and/or use (“Software”). The Software is owned by a third party and Fizz is authorized to offer it to its customers. If you do not understand or agree to the terms and conditions of this agreement, you must not download, install or use the Software; if the Software is already installed, you must delete or return all copies to Fizz, as applicable. These Terms of Use must be read with the other documents forming part of your complete agreement with Fizz for TV Service, which also includes your Fizz TV Services Agreement (“Agreement”) and our Privacy Policy. Unless otherwise defined herein, all
Fizz.ca

Contest Fizz Social Media Survey

Fizz's social media survey contest rules From February 23rd to March 23rd 2023. Contest Fizz Social Media Survey ENTRY RULES The contest Fizz Social Media Survey (hereinafter referred to as the “ Contest”) is sponsored by Vidéotron Ltée, carrying on business as Fizz (hereinafter jointly referred to as the “ Sponsor”). The Contest begins on February 23, 2023 at 12:00 pm, and ends on March 23, 2023 at 11:59 pm (EST) (hereinafter referred to as the “ Contest Duration”). All times indicated are Eastern Standard Time (EST) ELIGIBILITY The Contest is open to Québec residents aged 18 or over, excluding employees, agents and/or representatives of the Sponsor, its affiliates, its promotional and/or advertising agencies, partners and other service providers associated with the Contest as well as any person residing with, or who is a member of the immediate family of, such an employee, agent and/or representative. For the purpose hereof
Fizz.ca

Device - Preloved phone by Fizz - (en)

Preloved phones. A break for our planet, and your wallet. Our inventory of used phones includes a variety of brands and is constantly being renewed. XX Shop for my phone Not all phones earn the Preloved status. The inspection of our Preloved phones is dictated by a rigorous process. - A phone is automatically rejected if it: suffered water damage; was stolen; presents a defect such as a crack, a dent, a scratch on camera lenses or a display defect (missing pixels, white spots, burn ins). - The keys, the sound, the vibration and the battery are tested. - The phone’s functions such as connection to the network, the number of recharging cycles of the battery, etc. are tested with a software for an in-depth validation. - The phone is restored to its factory settings and any personal data from the previous owner is carefully deleted. After being cleaned, the
Fizz.ca

Aire Commune x Fizz GH - (en)

Enjoy Fizz Internet at Green Haüs. Our Home plans Discover our unlimited Home Internet plans, with no hidden fees. Wi-Fi modem included No shipping and installation fees 1 No overage charges
FAQ

I’m unable to log into my Fizz account. What do I do?

New Fizz account. If you’re new to Fizz and recently created your account, the confirmation of your email address is key. This step must be completed within 24 hours by clicking on the link in the validation email we sent you. If the 24-hour delay has passed, no worries. By clicking on the link in the validation email, you will be redirected to a window from which you can request a new link. Or you can go on fizz.ca and sign in. The system will automatically send you a new link to finalize the creation of your account. Reset or change your password. Everyone can forget. And if that’s your case, no worries. There’s a magic link on the login page that allows you to change your password. When asked, enter the email address associated with your Fizz account. You’ll then receive an email from us with a link to reset your password. Beware, you’ll have 30 minutes to take action. After that, the link won’t work, and you’ll have to start over. If you do end up doing this a few times, use the link in the most recent email. The other, previous links won’t work. Good to know: After changing your password, you may need to clear the cache of your Internet browser to delete your history and your cookies. Account is locked. If your account is locked and attempts to reset your password are not working, contact us by clicking on the chat bubble at the bottom right . We’ll look into the matter together and settle on the next steps. Account does not exist. Your account may have been deleted if: You did not confirm your email address within 24 hours of its creation. AND You did not use your Fizz account in the following three
Password Support: My Account | Fizz Emergency Support: Connection | Fizz Home Internet
FAQ

Why is VoLTE important?

The withdrawal of the 3G network will start July 31, 2025, for Fizz and several of its partners. All calls made with your Fizz mobile plan will then go through the LTE network thanks to VoLTE technology. But to do so, you need to: Use a VoLTE-compatible SIM card or an eSIM (if your phone allows it). Use a phone that is VoLTE-compatible at Fizz. Activate the VoLTE function on your phone. IMPORTANT: If any of these criteria is not met, none of your c alls (including 911 calls) will go through when the 3G network is gone. To learn more about the withdrawal of the 3G network in Canada, visit the Canadian Radio-television and Telecommunications Commission (CRTC) website, and the Canadian Telecommunications Association website. What is VoLTE VoLTE stands for Voice over LTE, which basically means a phone call will use the LTE network. The opportunity to use the LTE network for your calls means: Improved sound quality for your calls. Faster routing of your calls, meaning the delay for the phone to ring at the other end will be shorter. Reduced interruptions when you go from the Fizz network to a partner network. Criteria #1: a VoLTE-compatible SIM card Your SIM connects your phone to the Fizz LTE network. If it’s not VoLTE (voice over LTE) compatible, no calls (including 911 calls) will be possible with the plan associated with this SIM card when the 3G network is gone. A VoLTE-compatible SIM card shows a red lightning bolt icon: If you need to change your SIM card, sign in to your Fizz account > My benefizz > My rewards > My perks. There, you’ll see a perk to get yourself a new VoLTE-compatible SIM card for free. Changing your SIM card for one that is VoLTE-compatible will not
Mobile
FAQ

How do I manage my Fizz account?

When you login to your account, you will see a summary of your status to date. The top navigation on this screen enables you to view and manage different aspects of your account. In the top navigation, click on: Overview to see your usage for this payment cycle. My Settings to manage your referrals, linked accounts, contacts and settings. My Plans to adjust all plans on your account. Your Account Number Your account number can be found on the first page of your service agreement. This document was sent to you by email when you activated your plan. You can also find it through your Fizz account. Go to My Plans > Manage My Plan. The information will be displayed at the top of the page. Read more: How do I view my Service agreement How do I change the type of emails and textos I receive from Fizz How do I change my personal informations Where can I see my Fizz transactions and orders
Manage my mobile plan Support: My Account | Fizz Manage my Home Internet Manage my plan