usage

Everything you need to know.

FAQs

FAQ

I’m at risk of depleting my monthly plan. What can I do?

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Usage Meter, 1, Reading your Usage Meter When you log into your account, the first thing you will see is a Usage Meter, which tells you how quickly you are using u
Running out of data or minutes, 2, What to do if your plan is running out of data or minutes: Buy an Add-On An Add-On is additional usage — it could be data, minutes &amp; text or
Read more :&nbsp; What is my Wallet and how do I use it? How do I transfer funds from one Wallet to another? How do I add a plan to my account?
FAQ

How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on
Buying an Add-On, 1, If I buy an Add-On and don’t use all of it by the end of the month, will it roll over? No. Only your basic plan data can be rolled over. If you buy
Receiving a data gift, 2, If I receive a data gift and don’t use all of it by the end of the month, will it roll over? No. Only your basic plan data can be rolled over. If y
Changing my plan, 3, Do I keep my rolled-over&nbsp;data if I change my plan? Yes. Regardless of how you decide to change your plan, you keep your rolled-over&nbsp;data.
Read more : What is a Rollover and how does it work?