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Most frequently asked questions

Frequently topics on Community Hub

Are other Long-term Fizz customers being treated as badly by customer service as I was?

I travel to the US and all over Canada extremely frequently for work, so when Fizz launched, I signed up early on to their Canada-US plan. It was a ni...

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Fizz getting less flexible with existing members in terms of change in plan with reduced price

Good thing about fizz was its flexibility. Now they are planning to be rigid with existing customers by not letting change in plan with their old pric...

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As a new immigrant, I don't have a long-term rent address yet. Can fizz ship to my airbnb address?

Since I'm a new immigrant to Canada, during my first few weeks, I'm renting an AirBnb place to stay when I look around for a longer-term rental. Can I...

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Are there long term plans to provide home internet at my address rang st telesphore?

Are there long term plans to provide home internet at my address 6e rang st telesphore?

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Where can I read the terms of service before becoming a customer?

I would like to read the terms of service to help me decide if I should switch carriers. Where can I do this? Link?

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