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Terms & Conditions Fizz welcomes you to our Website. Please read these terms of use ("Terms of Use") carefully before using our Website. By browsing on Fizz Website, you acknowledge and accept all the Terms of Use contained herein as well as those contained in the Policy Regarding the Use of Personal Information of Fizz Website Users and Visitors ("Policy"). These Terms of Use and the Policy constitute a binding legal obligation between you and Fizz ("Agreement"). This Agreement is effective for an indefinite period as of the time you first access our Website. Only we, at our sole discretion and without prior notice, can modify the present Terms of Use and the Policy. If you do not agree with the Terms of Use or the Policy, please do not browse or consult the content of Fizz Website. You are responsible for regularly reviewing the Terms of Use and Policy

My Rewards Policy Last update: JUNE 2023 PLEASE READ THESE CONDITIONS OF PARTICIPATION CAREFULLY. BY PARTICIPATING IN THE FIZZ “MY REWARDS” PROGRAM, YOU AGREE TO BE BOUND BY THESE CONDITIONS. IF YOU DO NOT AGREE WITH THESE CONDITIONS OF PARTICIPATION, PLEASE DO NOT PARTICIPATE IN THE FIZZ “MY REWARDS” PROGRAM. NO PURCHASE IS NECESSARY TO PARTICIPATE IN THE PROGRAM BUT YOU MUST HAVE AN ACTIVE FIZZ ACCOUNT. 1. Enrolment and eligibility The “My Rewards” loyalty program (the “Program”) is a rewards program offered by Fizz to its members residing in Canada. Enrolment in the program is limited to individuals with an active Fizz account. Employees, executives, directors, agents and representatives of Fizz and its affiliates are eligible to enrol in the Program, but may be excluded from certain promotions. You must be a legal resident of Canada to be eligible to the Program. 2. Definitions of some Program components Points

TV content Live and on demand entertainment at your fingertips. Watch your favourite content or discover what’s trending. Customized entertainment at its best, whenever and wherever you want. XX Build my plan Watch it on ◁ Currently trending ▷ Your content, your way. Live TV Pause as you’re watching the match or even start over if you missed the beginning. You can even watch a show up to 72 hours later. XX On demand content Enjoy hit movies and binge on complete seasons of must-see series. Save your favourite content in My TV to access it easily. XX The NHL playoffs with Fizz TV. Will your team take home the cup? Tune in for the NHL playoffs every night starting April 19 on SportsNet (or TVA Sport in French). Pick your sports channels. There’s no need for a big TV plan to access sports channels. With Fizz, everything is à

$25 for you, $25 for your friend. Activate your first Fizz plan using the referral code of a friend and you’ll each get a $25 referral bonus. XX Friendship here is truly a two-way street. Already have a referral code? Switching to Fizz is easy. Just a few clicks and you're done. Choose my Internet plan Create my mobile plan Looking for a referral code? Don’t know anyone at Fizz? It’s time to make a new friend to take advantage of this bonus. Visit our forum, or our Facebook or Instagram pages. Our members are actively sharing their referral codes. Getting a referral bonus is child’s play. Find a referral code. Personalize your mobile plan or choose your perfect Internet plan. Enter the referral code in the field provided before submitting your order. Everything on referral bonuses Inviting friends leads to great savings. Your very own referral code. Once you’re

Fizz SIM cards and eSIM | Participating stores Your Fizz experience starts with a SIM. An eSIM If your phone is compatible, order and activate an eSIM on the same day. The eSIM is free. See the steps A SIM card Our SIM cards are available with different partner stores or can be ordered online. The partner stores Find a participating store. Click the icon to sort by partner stores. Don’t feel like stepping out? Order your SIM card online and we'll deliver it right at your door. Or, if your phone is compatible, why not go for an eSIM? In addition to being free, our eSIM can be ordered and activated online the same day. Order online Activate my SIM Activating your SIM and becoming a member is quick and easy. 1 Sign in, or create your account. 2 Choose your SIM: an eSIM or a physical SIM card

Create your perfect plan It’s your service, and you’re the boss. Take only what you need and make adjustments on the fly. Prefer texting to calling? Build your own custom plan. Everything’s possible with Fizz. Create my plan Activate my SIM card Enjoy our introductory prices. Fizz offers you introductory prices to thank you for your patience as we refine our services and work through the last few occasional glitches. Start from scratch Activate your SIM card Why offer introductory prices? Is Fizz available in your area? With our lightning-quick coast-to-coast network you can wander freely and excellent service will follow. Enter your address below to find out if Fizz is available to you. More benefizz Data Rollover Finally, it’s okay if you’ve got more data than you need: whatever you don’t use this month will be rolled over automatically. 1 You paid for it, so it’s only fair. Learn

How to buy a cell phone with Fizz Easy-peasy when you do it all online. 1 Choose your phone. Fizz has a wide range of new and used phones, which we call Preloved. XX Psst! Delivery is always free. XX Look for the phones identified with a purple stamp to get a discount for your plan for 24 months. XX Learn more Shop phones 2 Create your mobile plan. With Fizz, there are no restrictions as to which plan you associate to your phone. You can also change your plan as often as you want throughout your Fizz journey. XX Create my plan 3 Buy your phone. We like to keep things simple. Choose to pay for your purchase upfront or spread its costs with Affirm. XX Understand the financing My payment options 4 Receiving and setting up your phone. Keep an eye on your emails. That’s where you’ll get