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Are you sure? Without texts in your plan, you won’t be able to send text messages. You will, however, continue to receive them (incoming texts are always free). Cancel Confirm Are you sure? Without any minutes in your plan, you won't be able to make or even receive calls unless you add funds to your Fizz wallet or buy an Add-on. Cancel Confirm Choose from our selection of countries for $5/month Calls to the selected country must be made from your coverage area. If you can’t find a specific country in this list, choose an Add-on instead, available via the Manage my plan menu. Country Cancel Confirm Canada+USA phone plans A surprise-free plan for Canada and the United States. Enjoy reliable coverage in both countries for just a few dollars more per month than a Canada-only plan. XX Use your plan in both Canada and the United States. Travel worry-free
FAQ
Why does my mobile phone say “Emergency calls only”?
Log into your account to activate your Fizz plan Make sure you are in a zone that has adequate coverage. See our network coverage map If you are outside the Fizz network, consult this FAQ : I’m travelling outside my coverage zone. What are my roaming options? Troubleshooting: Are there minutes in your plan? Make sure your plan includes calling minutes. If your plan does not include any minutes, it will be impossible to use your phone to make and receive calls. You can adjust your plan any time to add minutes for local or long distance calls. This change to your plan will take effect at the start of your next payment cycle. You can also add minutes to your plan and use them immediately by buying a Call or Travel Add-On. Once your plan includes minutes or you purchase an Add-on, you'll be able to make and receive calls. Restart your phone Reboot (power cycle) your device by holding down the device’s start button for 10 seconds. After your applications load, your device will re-authenticate to the Fizz mobile network. This allows your device to recover its authorization to access the network. Reset Network Settings Rest assured, this operation does not delete personal data stored on your device. Follow the steps corresponding to your type of mobile phone. Android: Settings / System / Reset options / Reset cellular network settings (may vary depending on the manufacturer) iOS: Settings / General / Transfer or Reset iPhone / Reset / Reset Network Settings Note: Resetting network settings affects various types of connections (Wi-Fi, Bluetooth, VPN, cellular). Saved Wi-Fi networks and paired Bluetooth devices will be erased, as well as preferences associated with the mobile network and VPN settings. Remember to reconfigure this information after the reset. Is the Fizz network
Fizz.ca
LP-CoucheTard (en)
Fizz SIM cards are available at Couche-Tard. Find a Couche-Tard Simple and fast. All you need is your Fizz SIM card. 1 Swing by the cash to get yours. 2 Activate your SIM card online, and create the mobile plan of your dreams. 3 Pop your SIM card in your phone, and enjoy your Fizz experience. Click the icon to sort by partner stores. Activate my SIM card Why a Fizz SIM card? Think of it as your very own Fizz membership card. Once activated in your phone, it’s what identifies you and keeps your phone connected to the Fizz mobile network. How a SIM card works
Fizz.ca
Circle K (en)
Our SIM cards are available at Circle K. App Store Google Play Simple and fast. All you need is your Fizz SIM card. 1 Swing by the cash to get yours. 2 Activate your SIM card online, and create the mobile plan of your dreams. 3 Pop your SIM card in your phone, and enjoy your Fizz experience. Locate a participating Circle K near you. Why a Fizz SIM card? Think of it as your very own Fizz membership card. Once activated in your phone, it’s what identifies you and keeps your phone connected to the Fizz mobile network. How a SIM card works
Fizz.ca
LP - Jean Coutu (en)
Jean Coutu | Fizz Sim Card For a limited time, our SIM cards are $10 *. Find a Jean Coutu Click the icon to sort by partner stores. Activate my SIM card Simple and fast. All you need is your Fizz SIM card. 1 Sign in, or create your account. 2 Customize and confirm your mobile plan. 3 Set up your phone number. 4 Set up your payment method and confirm everything. Activate my SIM card Questions? We have answers. Can I activate my SIM card in a store? No. The activation of your SIM card is done online at Fizz.ca/activation. Follow the steps and you’ll be set in no time. Can I use any mobile phone with Fizz? Your phone must be compatible with Fizz, as well as VoLTE certified on the Fizz network. Check your phone here. What’s this I hear about $25 referral bonuses? Activate your first
Fizz.ca
Why change for Fizz - old 25062019 (en)
video Bookmark - Manifesto - FR - 16x9 - Final - WEB.mp4 Always pay a fair price. With Fizz, there’s no need to chase promotions. Our prices are fair for everyone, every day. 100% digital Fizz is 100% online. Which means you subscribe, modify, redeem rewards, refer friends, modify again... whenever you want, wherever you need, in just a few seconds. Fizz is right there with you. Change is good Change your Home internet plan. Change your mobile plan (or opt for one-off Add-ons to complement it). Our service is flexible because life can be unpredictable. Change your plan in just a few clicks. 1 No fixed-term contract Forget about contracts and penalties for leaving. We want you to be here for the right reasons. No more unexpected bills Track your usage in real time so you always know where you’re at. At Fizz, you’re in charge. Overflowing with benefizz
Fizz.ca
LP-Coop UQAM (en)
Our SIM cards are now available at Coop UQAM. Simple and fast. All you need is your Fizz SIM card. 1 Swing by a Coop shop to get yours for only $10 ( $8 for members). 2 Activate your SIM card online, and create the mobile plan of your dreams. 3 Pop your SIM card in your phone, and enjoy your Fizz experience. Locate a Coop near you. Why a Fizz SIM card? Think of it as your very own Fizz membership card. Once activated in your phone, it’s what identifies you and keeps your phone connected to the Fizz mobile network. How a SIM card works
Fizz.ca
Accessibility - Visual impairment
Back to Accessibility Visual impairment Discover the features of our services that make everyday life a little easier for the visually impaired. Mobile service Internet service TV service Mobile service Vibration mode alerts and notifications Know right away when you get a call or a message. Individual ringtones for your contacts Set a custom ringtone for each contact to immediately know who is calling you. Voice command Control your device with spoken commands. Speed dial Dial a number without having to press the keys one by one. Haptic and sound feedback Obtain audible or vibratory confirmation that your command has been registered. Customizable menus, shortcuts, and displays Configure your device display based on your needs: most used applications, number of icons per screen, weather display, font size, etc. Automatic response Can’t answer right now? Press a single key to send a predefined response. Text-to-speech conversion Convert your text message to