Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
Region
English
English
Français
Lang
Save
Main navigation
Mobile
Our plans
Coverage
Activate my SIM
How it works
Bring your own phone
Add-ons
Travel
Points of sale
Phones
Shop
Why buy with Fizz?
How it works
Phone plan deals
Preloved phones
Financing with Affirm
Internet
Our plans
Moving
Wi-Fi Technologies
How it works
TV
TV plans
TV app
Why Fizz
Switch to Fizz
Reviews
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
Black Friday
My account
QC | EN
EN
FR
Mobile Menu
Mobile
Our Plans
Coverage
Activate my SIM
How it works
Bring your own phone
Add-ons
Travel
Points of sale
Phones
Shop
Why buy with Fizz?
How it works
Phone plan deals
Preloved phones
Financing with Affirm
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
TV
TV plans
TV App
Why Fizz
Switch to Fizz
Reviews
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
Black Friday
My account
Breadcrumb
Solutions
Home
Ombudsman
Search in the Ombudsman section
Most frequently asked questions
Resolving issues with Fizz
Your feedback is important to us. Our main objective is to keep members like you happy with a service that’s as easy and efficient as possible. If an...
Frequently topics on Community Hub
How can I make an official complaint and above reaching an Ombudsman if my situation hasn’t been res
I want to make an official complaint. To whom do I address it to?
3
17