Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Mobile plans Bring your own phone plans Activate my SIM Coverage Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Preloved phones Phone plan deals Financing with Affirm Why buy with Fizz? How it works
Internet
Internet plans Moving Wi-Fi Technologies How it works
TV
TV+Internet plans TV plans TV content
Why Fizz
About us Reviews Rollover Gifting Flexible plans Fizz loyalty program Referral bonus Switch to Fizz
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop New iPhone Air New iPhone 17 New iPhone 17 Pro Why buy with Fizz? How it works Phone plan deals Preloved phones Financing with Affirm
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers Moving offers

Breadcrumb

  1. Solutions
  2. Home

Chat

Search in the Chat section

Most frequently asked questions

Frequently topics on Community Hub

My chat didn't end and now I can't seem to reach Fizz chat support

Hi, yesterday I talked to agent but the chat didn't end and I can't seem to talk to another representative today. What can I do?

3

Breaking News: My Data Has Left the Chat 📉

Running on 0.0001 MB… send thoughts, prayers, and data. 🙏 Code: 74PKJ

5

online chat doesn't respond after I ask for chatting with an agent

online chat doesn't respond after I ask for chatting with an agent

7

Really need some data, video chat with family: 6PQ3Y

just arrived in Canada and want to video chat with my family every day, but the data is insufficient. I am worried about being hung up on the phone ev...

2

Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?

Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?

3

Show more discussions

Footer main navigation

Mobile
  • Mobile plans
  • Activate my SIM
  • Prepaid plans
  • Bring your own phone
  • Network Coverage
  • Travel
  • Points of sale
  • Canada+US plans
Phones
  • Buy a cell phone
  • iPhone 17 Air
  • New iPhone 17
  • New iPhone 17 Pro
  • Preloved phones
  • Why buy with Fizz?
  • How it works
  • Financing with Affirm
Internet
  • Internet plans
  • Moving
TV
  • TV+Internet plans
  • TV plans
  • TV content
Help
  • Support
  • FAQ
  • Forum
  • Status of our services
Offers
  • Current offers
  • Moving offers
Fizz Canada
  • Alberta
  • British Columbia
  • Manitoba
  • Ontario
  • Quebec
Follow us
  • Facebook
  • Instagram
  • TikTok
  • Youtube
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login