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Plan change policy Last update: NOVEMBER 2023 PLEASE READ THIS POLICY CAREFULLY WHICH IS AN INTEGRAL PART OF YOUR FIZZ SERVICES AGREEMENT. 1. Applicability The plan change policy applies to any Fizz member who has an active plan. 2. Notice of change This policy is subject to change without notice. We invite you to consult it periodically. 3. How it works Any change to your plan must be done by you (the member) on your account on fizz.ca. How to change my mobile plan How to change my Home Internet plan Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. You will have to wait for the next payment cycle. All dates are based on Eastern Time. Important: To ensure that a change to your plan comes into effect
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Fizz x MURAL
MURAL Festival Connected in a creative way. From June 8 to 18, swing by Saint-Laurent Boulevard for MURAL, the international urban art festival. Musical evenings, an art station where you can showcase your talents and the presentation of a spectacular work of art, Fizz has you covered. Wild musical evenings at a discount. Ferg, Koffee, Dinos, Moonshine and several others are featured during the Block Parties June 9, 10, 16 and 17. Save 25% on the purchase of your tickets when you use the promo code MURALFIZZ. 1 Visit the festival ticket office Good times come to those who... plan. Bring a hat, sunscreen, a reusable water bottle and a fully charged phone. Target your activities. Several are free including parades, projections and artists creating their work as you watch. Plan your transportation using the subway or a bike. Several BIXI stations are even close by.
FAQ
How can I recover my Wi-Fi password?
With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device. Take this other device, and open the Fizz Wi-Fi app. On top of the screen, click on Share Wi-Fi. From there, you’ll have several choices to share your Wi-Fi network. With your mobile If you have a mobile phone connected to your Wi-Fi network, follow these instructions : Make sure you're connected to your Wi-Fi Network. Open Settings Click on Connexion (or Wi-Fi on iOS) Click on Wi-Fi Click on the gear wheel icon located on the right of your network's name (or on the i on iOS) Click on the eye to unveil your Wi-Fi network password (or on Password on iOS) With a computer If you have a computer connected to your Wi-Fi network, follow these instructions Make sure you're connected to your Wi-Fi Network. Open the list of available Wi-Fi networks. Select Network and Internet Settings. Click on Network and Sharing Center. Select the Internet connection named as your Wi-Fi network. Select Wireless Properties. On the Security tab, click to show the characters. As a last resort If none of the above options work out for you, your last resort option is to restore your Wi-Fi modem to its factory settings. IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (network name, password, etc.). Using a small, sharp object, press the modem’s reset button for 10 seconds. CODA-4680 model: the reset button is located behind the Wi-Fi modem. CODA-5610Q model: the reset button is located under the Wi-Fi modem. Using a small, sharp object, press the reset button located behind
Fizz.ca
Privacy Policy
Privacy policy Fizz knows that the security and confidentiality of your personal information are important to you. We have therefore established responsible and transparent practices governing the collection, use, retention, disclosure and protection of your information. They are based on 10 core principles: 1. We are responsible for your data Fizz is responsible for the personal information you freely provide, including any information we pass on to third parties in order to serve you. If you have any questions about your file, please contact our Chief Privacy Officer at [email protected]. 2. We use your information to serve you better We need your personal information to provide you with the services you have selected. It can also help us understand your consumption habits and offer you new products and services. We keep you informed of the use we make of your information. 3. We need your consent Fizz and its agents
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Internet How it works - (en)
Home Internet you can count on. Enjoy a Wi-Fi network powered by an established high-performance residential Internet connection in a few quick steps. XX 1 Choose your plan. Unlimited data. All our plans are unlimited – The price of your plan will vary based on the download speed you choose. XX Several speed options are offered and you can change your mind every month if you feel like it. XX If one of the speed options is unavailable at your address, you won’t be able to select it. Modem and app included. The Fizz Wi-Fi modem required to enjoy your service is included in your plan and acts as a router as well. XX Don’t forget to download the free Fizz Wi-Fi app on Google Play or the App store. It’s your go-to tool to manage your Wi-Fi network from anywhere, diagnose and fix issues, as well as optimize and