Plan

Most frequently asked questions

How do I activate my SIM card and create my mobile plan?

Activating my SIM card If you don’t have a SIM card, getting one is really simple. - If you’re buying a phone on fizz.ca, you can add one to your...

Frequently topics on Community Hub

Travelling to USA next week, plan ends in 2 days, but can't upgrade to USA coverage?

I'm travelling to California next week for work, and I'd 'like to change my plan so that it covers both Canada and USA. My billing cycle ends in 2 day...

6

Upgrade Slots Gone?

I am Level 2 with a mobile plan but last month my upgrade slots disappeared. It still shows me that I have upgrades available to be added (500mb and 2...

4

Internet 120mbps new regular price $53

Hello,1stI subscribed to internet plan 120mbps 6 months ago. Initially, regular price was $55. Then I got $2 perks, which made it $53. Then the regula...

2

The "Adjust plan" link has dissappeared from the Manage Plan page.

Hi,I have 2 lines/plans and one of them (the oldest one), when I go to its Manage Plan page the "Adjust plan" link is not there. It's not related to t...

1

How do find the details of the perks and plan?

This is a two part quesiton. 1) I have a few mobile plans + internet plan. I have renamed them all in "my plan", but when I look at perks, I see the...

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