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Technical issues

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Most frequently asked questions

Frequently topics on Community Hub

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9

Mobile plan change without approval pt2

Discussion has been closed. Technical team still "investigating". Issue is still not fixed, since I didn't receive news for 4 days, and they didn't fi...

6

[No internet/Extremely slow internet speed]

Hi,For the last month, our home internet has been incredibly unstable. We will suddenly have no internet or can't even load a single page without minu...

5

How to escalate a technical situation with Fizz ?

Not to get into all the details but my line is being inactive for the past 5 days and there seems to be no solution in sight. il all transparency, lin...

2
1

Report Services and Technical Issues to Fizz Team

Greetings Team & Community, Personally, I suggest it is best that we maintain a common thread until December 19th to report any service and techni...

8
26

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