Number

Most frequently asked questions

I’ve waited more than two hours and still can’t use my plan. What’s wrong?

If you are waiting to use your plan because you transferred your number to Fizz, there may be delays if we experience errors with transferring your...

Frequently topics on Community Hub

Where's my phone???

1）I am always available during the 1st attempt of delivery, so I don't know if 3rd party courier got right adresse or just lied. 2) I tried to set up...

2

Transaction history doesn't load

1. I click on 'My Plans'.2. I click on 'Transaction History'.3. I select '2020', my phone number (or 'All Numbers') and my credit card (or 'All Credit...

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5

why the charge is found in my credit card?

1-Just to make clear the fact that I need to jump over several pages to be able to ask you a question is something I do not like, apart of you not hav...

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Bonuses Policy (Important)

Another detailed find regarding their bonuses policy: 1- Can be applied to mobile or internet 2- Valid for 24 months 3- Cannot be exchanged 4- Fizz ...

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No Service on Brand New Account?

I just signed up for Fizz and got my SIM in the mail (two days late but thats beside the point). I've activated my SIM and made sure my iPhone 6 is un...

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