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Most frequently asked questions

How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...

Frequently topics on Community Hub

Can someone from Fizz please contact me?

I have an open chat related to a text messaging issue I'm having. The chat was left open on Friday in case I continue to have issues, but no one is re...

8

How do I contact Fizz support?

I have tried on multiple devices (phone, laptop, desktop) on multiple browsers (firefox, chrome, edge) in incognito and also not in incognito, with a ...

5

1

Unable to add contacts in "Manage my Fizz contacts"

Hi there,I'm trying to add my friend in "Manage my Fizz contacts", but it's not working, I get a message in Red saying "This member cannot be found."....

6

I never received my SIM card, I contacted the shipping company, they told me to contact Fizz, where

I've ordered twice a SIM card, never received any of them, don't know who to contact to get a reimboursment or how to get a new one for free and the o...

5

9

How do I contact to Fizz support for my phone?

I need to contact Fizz support because after I got a few help from Fizz community but those helped not working at all. If Fizz ia not able to send tec...

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