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Open a live chat with the Fizz Customer Service team, 1, Most problems are resolved at this stage.
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File an official complaint, 2, If your issue still isn’t resolved, or you’re not satisfied with the result, we apologize and request that you file an official complaint.
If your issue has still not been resolved to your satisfaction, 3, Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers
I am with a company named Comwave and I have a land line with them. I wish to open a fizz mobile account with the same number. Is it possible? I have read in the FAQ that : "Number transfers currently not available
We’re currently unable to transfer land lines and VOIP phone numbers."
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for sending mms and I was wondering if this might be related.
I just got conected yesterday.
My phone model is a Galaxy S8.