mobile

Everything you need to know.

FAQs

FAQ

Resolving issues

Your feedback is important to us. Our main objective is to keep members happy with a service that’s as easy and efficient as possible. If some
Open a live chat with the Fizz Customer Service team, 1, Most problems are resolved at this stage. Don’t see the chat bubble? You must be logged into your Fizz account and in the Solution Hub
FAQ

Resolving issues

Your feedback is important to us. Our main objective is to keep members happy with a service that’s as easy and efficient as possible. If some
Open a live chat with the Fizz Customer Service team, 1, Most problems are resolved at this stage. Don’t see the chat bubble? You must be logged into your Fizz account and in the Solution Hub
File an official complaint, 2, If your issue still isn’t resolved, or you’re not satisfied with the result, we apologize and request that you file an official complaint. Fill out
If your issue has still not been resolved to your satisfaction, 3, Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers abo
FAQ

Resolving issues

Your feedback is important to us. Our main objective is to keep members happy with a service that’s as easy and efficient as possible. If some
Open a live chat with the Fizz Customer Service team, 1, Most problems are resolved at this stage. Don’t see the chat bubble? You must be logged into your Fizz account and in the Solution Hub
File an official complaint, 2, If your issue still isn’t resolved, or you’re not satisfied with the result, we apologize and request that you file an official complaint. Fill out