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Most frequently asked questions
How do I set up my Wi-Fi modem?
Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680) A coaxial cable A power cord An ethernet cable The ethernet cable is...
How do I unsubscribe from Fizz Home Internet?
If you wish to unsubcribe from from Fizz Mobile, please go here : How do I unsubscribe from Fizz Mobile? Before we say our farewells, let's check a...
My Internet service is not working. What do I do?
Activate your modem and check your plan If your Home Internet plan is brand-new and you received your modem by mail, login to your account at Fizz.ca...
I would like to change my Fizz Home Internet plan. How do I do this?
Things change — we get it. Need faster Internet? Need to slow things down? You can change your plan directly in your account on Fizz.ca. Changes will...
My Wi-Fi network is not available in certain areas of my home. How do I fix it?
*/ /*-->*/ /*-->*/ Issues with your Internet? Select Network scan in the tools section of the Fizz Wi-Fi app to diagnose and fix issues with your Wi...
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