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Why buy with Fizz?
How it works
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Switch to Fizz
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Invite friends
Gifting
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Technical issues
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Most frequently asked questions
My Wi-Fi network is not available in certain areas of my home. How do I fix it?
*/ /*-->*/ /*-->*/ Issues with your Internet? Select Network scan in the tools section of the Fizz Wi-Fi app to diagnose and fix issues with your Wi...
How do I know if I can use my own phone with Fizz?
You can, of course, buy a phone on fizz.ca, but you can also use your own phone with Fizz. To do so, your phone must be: Compatible with the Fizz...
I’m outside my coverage zone and my mobile data isn’t working. Why?
Note: If you are having difficulty making or receiving calls while you are travellingYou will not be able to make calls while roaming outside your...
My phone is using an unusual or high amount of data. Why?
The amount of data your phone uses may vary depending on how you use it, which native installations are running on it, and which applications you have...
How do I restore my phone to its factory settings?
The settings for any phone are predetermined by the manufacturer to ensure optimal performance, compliance with national regulations (copyright...
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