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Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
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Most frequently asked questions
How do I activate my SIM card and create my mobile plan?
Activating my SIM card If you don’t have a SIM card, getting one is really simple. - If you’re buying a phone on fizz.ca, you can add one to your...
How do I order a SIM card?
The SIM card (subscriber identification module) will connect your phone to the Fizz mobile network so you can use the mobile plan you create. Keep in...
How do I subscribe to Fizz?
Before we tackle the how, let’s talk about the why. Fizz is a new kind of mobile company. You create your plan, your way — with all the bells and...
Why do I need a SIM card?
Your SIM card is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the mighty fine Fizz mobile network...
What do I do if my phone or SIM card is stolen?
To prevent identity theft or any fraudulent use, you must absolutely block your SIM card (access to your plan and phone number) and your phone. To do...
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