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Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
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Most frequently asked questions
How do I know if I can use my own phone with Fizz?
You can, of course, buy a phone on fizz.ca, but you can also use your own phone with Fizz. To do so, your phone must be: Compatible with the Fizz...
How do I choose my phone number?
Choosing your phone number is the third step in getting your mobile plan up and running. Once you have your Fizz SIM card, enter fizz.ca/activate...
How do I find out if my phone is on the National Stolen Device Blacklist?
The Canadian Wireless Telecommunications Association (CWTA) has created a public site that allows you to search for your phone’s IMEI to find out if...
What do I do if my phone or SIM card is stolen?
To prevent identity theft or any fraudulent use, you must absolutely block your SIM card (access to your plan and phone number) and your phone. To do...