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Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
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Most frequently asked questions
The mobile network is weak or inaccessible in some locations. Why?
Is the coverage adequate? Make sure you are in a zone that has adequate coverage. See our network coverage map The Fizz mobile network, like the vast...
I can’t receive any calls on my phone. Why?
IMPORTANT: If your phone line has been active on the Fizz network for less than 48 hours, see: Transferring your phone line If you’re having...
Having trouble working from home (VPN or not)?
Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...