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Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
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Most frequently asked questions
How do I protect my account from phishing, identity theft or other types of fraud?
Scam artists excel at giving their messages an official look, even going as far as reproducing the logos and web pages of respected companies. Their...
What do I do if my phone or SIM card is stolen?
To prevent identity theft or any fraudulent use, you must absolutely block your SIM card (access to your plan and phone number) and your phone. To do...
How do I use a PUK code to unblock my SIM card?
To unblock your SIM card right away, log into your Fizz account to reveal your PUK code (My Plans > Manage > Unblock SIM card). Type the code that is...
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