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Mobile Menu
Mobile
Our Plans
Coverage
Activate my SIM
How it works
Add-ons
Travel
Points of sale
Internet
Our plans
Moving
Wi-Fi Technologies
How it works?
Phones
Shop
Why buy with Fizz?
How it works
Preloved phones
Financing with Affirm
Why Fizz
Switch to Fizz
Rollover
Flexible plans
My Rewards
Invite friends
Gifting
Newcomers
Help
FAQ
Forum
Support
Status of our services
My account
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Most frequently asked questions
Keeping your Fizz mobile costs down
Surprised? Don’t be.We’ve been fair and transparent with you since our launch, and we plan on keeping it that way. We want what’s best for you, and...
Where can I see a list of my Wallet transactions?
Every transaction that happens with your Wallet — funds transfer, purchases, Top-Ups, Pay As You Go — is tracked in your Wallet History. To view your...
What is my Wallet and how do I use it?
Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...
What is the difference between my home address, billing address and shipping address?
Each type of address — home, billing and shipping — has a different role in your Fizz account. Home address. Your home address is where you live. It’s...
How do I add funds to my Fizz Wallet?
To add funds to your Wallet: Go to My Plans in your Fizz account. If you have more than one plan, scroll to the plan you want to add money to. Click...
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