IMPORTANT: Text messaging service (SMS) can take between one (1) and twenty-four (24) hours to be functional if your mobile line has just been ac
Are there text messages in your plan?, 1, Make sure you have text messaging in your plan.
Text messages will work on your phone only if you have text messages and mobile data included in yo
Is there mobile data in your plan?, 2, Make sure your plan includes mobile data.
If your plan does not include data, you will not be able to connect to the Fizz mobile internet network.
Restart your phone, 3, If the network signal is weak, your phone may be connected to an antenna that is not in an optimal location for you to access the network.
Type the number manually, 4, Try sending your message without using your contacts list.
A contact on your phone may have been modified or corrupted by a system update or softwa
Is the maximum capacity reached?, 5, Make sure your phone (or your recipient’s phone) has not reached the maximum capacity for the number of text messages it can send, receive or store.
Install the latest software update, 6, Make sure you have installed the most recent software update on your phone.
To function optimally, text messaging may require the most recent updat
Is the phone blocking text messages?, 7, Check if text messages are blocked on your phone.
Text message blocking may be enabled on your (or your recipient’s) phone, preventing your message
Make sure your phone’s APN has been correctly configured, 8, Android
Steps to follow for configuring the APN can vary from one phone to another. Here's an example:
Settings → Connections → Mobile netwo
Test with another phone, 9, If possible, test the network using a different phone.
If you have access to a phone that is compatible with the Fizz mobile network, insert your F
I saw a couple of question on this in the past.
But I only see answer leading to contact Fizz.
I'm clearly not the only one with this.
Every time I received a picture via text or a gif, it always creates a new conversation with me and the one who send it to me. Normally it should go into the discussion I already have with that person, but it's not.
I'm looking for someone who solved this issue.
Is there another way then going to customer support ?
I'm with messenger app. Samsung galaxy A5.
So I am using a OnePlus 7 Pro,
Set up all the appropriate APN settings as described by the Fizz help section.
It appears that I can receive MMS pictures no problem, but when I try and send an MMS to someone else, they tell me that it appears briefly but disappears? Something along the lines of they are aware that they received it but cannot access the picture/download.