What is the difference between my home address, billing address and shipping address?

Each type of address — home, billing and shipping — has a different role in your Fizz account:

  1. Your home address

    Your home address is where you live. It is the address that will be linked to your Fizz plan to ensure that you live within our mobile subscription area.

    Learn more about our coverage area


  1. Your billing address

    Your billing address is the adress requested when you add a new payment method. The address you associate with your credit card must be the same as you gave to your bank to be accepted.

  1. Your shipping address

    Your shipping address is the address where you would like to receive deliveries. If you are away from home during the day, you may prefer to have your SIM or other hardware delivered to your workplace. The shipping adress should be in the subscription area.

We do not ship to PO Boxes. Please use the street address for your home or workplace as the shipping address for your SIM card.


Read more: 

How do I change my personal information (name, email, billing address, shipping address)?
Fizz Coverage area and Fizz Subscription area